Please allow 5-7 business days for shipping confirmation. All packages are shipped via USPS with 2-3 day delivery.
As of July 1, 2019 any mail that’s returned to our company the customer will be responsible for paying shipping cost again.
LOST OR STOLEN PACKAGES:
Finesse Kollections is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
FRAUD ORDERS: Any high fraud orders are automatically canceled NO EXCEPTION!